Effective Date: 10 Aug, 2025
At The Mylar Bags, we value your satisfaction. If you are not completely happy with your purchase, we’re here to help. Please read our return and refund policy carefully.
We accept returns for both defective and non-defective products. If your order arrives damaged, defective, or you are not satisfied, you may request a return under the following terms.
We do accept exchanges for eligible items. Please contact our support team to initiate an exchange request.
Returns and exchanges are only accepted if the items are:
You may return your item within 10 days of receipt. After 10 days, we cannot process any return or exchange requests.
Returns are accepted by mail only. We do not offer in-store or drop-off location returns.
A return shipping label will be included in your order. If it is missing, please contact our support team.
We do not charge a restocking fee.If your return is approved, your full product cost will be refunded.
Once we receive your returned item and confirm it meets our policy, your refund will be processed within 10 business days to your original payment method.