At The Mylar Bags™, we’re committed to delivering your custom packaging quickly, securely, and with full transparency. Please review the details below before placing your order.

Standard Orders:

Our standard production time for custom orders is typically 5 to 7 business days. After production, shipping takes an estimated 2 to 3 business days using express couriers.

Expedited Orders:

If you're in a rush, we offer expedited production and shipping. Total turnaround time (production + delivery) for expedited orders is typically 5 to 7 business days, depending on your location and order complexity. Additional charges may apply.

Shipping Carriers:

We work with trusted shipping partners like UPS, FedEx, and DHL to ensure reliable and timely delivery.

Shipping Region – U.S. Only:

We currently ship exclusively within the United States, including all 48 contiguous states. International shipping is not available at this time.

Shipping Costs:

Shipping Origin:

All orders are shipped from our fulfillment facility located in New York, NY, United States.

Order Tracking

Once your order is shipped, we’ll send you a tracking number by email. This lets you follow your package in real-time until delivery.

Damaged or Lost Packages

If your order is lost or arrives damaged, please contact us within 3 business days of the expected delivery date. We will investigate the issue and may offer a free reprint or refund, depending on the situation. Claims made after this period may not be eligible for compensation.

Contact & Support

For shipping-related questions or urgent requests, reach out to our team: